ICI Is Transforming Brazil’s Public Service Management Through E-Governe

E-governance is the result of the revolutionary effect the advancement of technology and the internet. This novel concept has expedited the governance process by offering modular, modernized intelligent and best integration solutions to government services. Numerous world governments are implementing e-governance to improve the efficiency of their service delivery. Brazil is one of the countries that have benefited from e-governance. Brazil’s e-Governe was pioneered by ICI (The Instituto Curitiba de Informatica) and has so far made access to public services in the country smoother.

 

ICI founded the system in 1998 in association with the municipal government of Curitiba with the primary objective of using e-governance to revolutionize the process of offering public services. The fundamental idea of this non-profit social organization was to employ advanced technology and the internet to streamline the Curitiba Municipal government’s transport system. The municipality embraced the idea and its legislation.

 

The organization focuses on producing communication solutions that improve the management of public services. It is among the countable organizations that have digitalized Brazil’s civil service administration and governance. E-Governe collaborates with all public service providers in the country. Currently, they have been contracted by City governments in Brazil to transform the current management functions into the digital platform.

 

The dedication of the organization to providing viable e-governance systems has led to the development some key administration systems. These include; Public Management and Procurement Systems in the tax and health the departments as well the Quality Card service. The Municipality of Osasco’s education system, for example, has been improved and by employing the system in the management of its learning information. It has enabled easy organization of meetings with school.

 

In addition to improved education services, the portal has incorporated health services such as ambulance and bed services on its online platform. In doing so, it has made access to health services easy. Besides, accessibility of health services, the organization allows health service provider to keep tabs of their stock to ensure continuous supply of medicine. It has made it easy to schedule and run vaccination drives. Other benefits to health service providers is allowing for scheduling patient visits. This feature has made it efficient to prioritize health care needs of patients hence saving time and lives.

 

In the bid to embrace this online governance system, most Municipalities have embarked on training their officials and consumers on the use of e-Governe. Representatives from various sectors such as education, health an d finance together with ICI are working together on ways of sensitizing the public on the use of the e-governance tool. The drive indicates that local authorities are beginning to appreciate the benefits offered by the portal.

 

E-Governe generates a lot of revenue. However, since it is a non-profit organization the members do not share the revenue. Instead, it spends the income in developing new projects and advanced research. The organization is solely interested in developing systems that enable efficient and organized provision of public services. Therefore, its managers and staff members are not paid any remuneration.

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